Enigma - Tokyo Electron Case Study

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	Tokyo Electron America Increasing Platform Efficiency
	Enigma is playing a key role in Tokyo Electron's e-business strategy. Tokyo Electron is using Enigma's DynaWeb solution to make its operation and maintenance information available on its corporate intranet, extranet and LAN. This solution provides Tokyo Electron field engineers with the right data in an accurate and efficient way in three of its business units, including Diffusion Systems, Etcher Systems, and Test Equipment. With Enigma, Tokyo Electron has greatly improved customer service, decreased platform downtime and increased overall productivity. Key Benefits: Improve customer service, increase maintenance productivity and platform uptime Open architecture allows application to be integrated with spare parts portal Intelligent search and navigation capabilities and intelligent graphics support