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Listings in Help Desk

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3634	I'm OnCall http://www.imoncall.com
	I'm OnCall is a web based service that enables help desk operators to take authorized remote control of a customer's PC, within seconds of their call for help. I'm OnCall auto configures a secure connection between the PCs, without requiring any pre-installed software. Features include Remote Control, File Transfer, Corporate Branding, Incident Tracking, and Remote reboot of customer’s PC.
	May-04-06 09:19 AM	212 Views	0 Votes	Rating: NA	Rate this site

3448	Helpdesk Software, IT Help Desk Software Solutions For Call Centre Tracking & Monitoring Services http://www.houseonthehill.com/
	Features helpdesk software & IT help desk software solutions to improve the productivity and effectiveness of the IT help desk and Customer Service Department.We also provide helpdesk software for Call Centre Tracking & Monitoring in UK.
	Mar-24-06 05:40 AM	281 Views	1 Votes	Rating: 1.0	Rate this site

3098	recovery.nm.ru http://recovery.nm.ru/
	recovery.nm.ru
	Dec-13-05 01:47 AM	254 Views	0 Votes	Rating: NA	Rate this site

3080	Accliptic Support Web-Based Help Desk Software http://www.accliptic.com/r/?r=itmw
	Accliptic Support is a web-based help desk/customer relationship management software tool for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with one's customers and sales prospects. Includes: Unlimited users/CSRs, customer inquiry tracking and response functionality, web and email based inquiry submission, customer discussion forum, fully-searchable knowledge base, CSR-to-CSR mail, notice posting feature, and much more.
	Dec-04-05 04:10 AM	249 Views	0 Votes	Rating: NA	Rate this site

2756	CAFM Explorer Help Desk Software http://www.cafmexplorer.com
	Facilities Management Software including functionality for Help Desk, PPM, Asset Management, Room Booking, Space Management and more.
	Aug-26-05 10:15 AM	323 Views	0 Votes	Rating: NA	Rate this site

2682	Free Technical Support http://www.acemiles.net
	Free live one-on-one technical support.
	Apr-13-05 04:15 PM	430 Views	1 Votes	Rating: 10.0	Rate this site

2638	Free Tech Support http://www.freetechsupport.org
	Tired of the limited support companies give? Or even having to pay for support? This is your answer. A couple of geeks are giving free tech support via chat. Why? because they're nice people giving there free time to the community. Know your tech? Then give them a hand by volunteering.
	Feb-13-05 10:54 AM	392 Views	1 Votes	Rating: 10.0	Rate this site

2573	Nixel OCMS http://www.nixel.com/ocms
	Online integrated customer service solution for help desks, call centers, complaint management, issue management and customer care. Web based help desk software with multiple channel capability for customer support, issue management and customer relationship management.
	Nov-10-04 07:33 AM	375 Views	0 Votes	Rating: NA	Rate this site

2534	Census Bug Tracking and Defect Tracking http://www.metaquest.com/index.htm
	Census is a highly scalable Web-based bug tracking and defect tracking tool that can also track change requests, support calls, test cases, timesheets, and much more. Features include full customization capabilities, Visual SourceSafe integration, automatic e-mail notifications, user/group/field-level security, role-based workflow rules, custom Web views for different groups of users, built-in reporting, attachments, and change history tracking.
	Oct-05-04 11:10 AM	378 Views	0 Votes	Rating: NA	Rate this site

2513	Help Desk World http://www.help-desk-world.com
	Major portal and authority for help desk software and systems.
	Sep-09-04 02:43 PM	506 Views	0 Votes	Rating: NA	Rate this site

2448	Help Desk for Intranets http://www.auscomp.com/it_commander
	Auscomp offers a web-based Intranet help desk software solution for IT support contacts, VARs, ASP's, ISP's and system integrators that facilitates customization and multiple accounts for internal and external customers. Available in English, German, Polish, Spanish, Portuguese, Turkish, Swedish & French for Windows, Solaris & Linux
	Jun-16-04 01:34 AM	431 Views	0 Votes	Rating: NA	Rate this site

2404	Help Desk Uk http://www.help-desk-uk.co.uk
	Help Desk Consultancy Need help setting up a Help Desk? Have you a green site - no process - no procedures - no structure? Does your Help Desk need revamping into a World Class Help Desk? Who are your Customers? Do you have good customer service skills? What sort of relationship do you have with your customers? Who do you report your service achievement to? Have you set-up Key performance indicators - Service Level Agreements or a way of measuring your services? If you answer yes you need our help
	Apr-05-04 07:08 AM	423 Views	2 Votes	Rating: 8.0	Rate this site

2371	ITIL based Help Desk & IT service management solutions http://www.axiossystems.com/home.php
	Axios Systems is a leading provider of consolidated IT Service Management software solutions. Our core solution, assyst, enables our customers worldwide to successfully manage their IT services using ITIL Best Practice frameworks. Our integrated technology combined with our customer-centric approach ensures our solutions add value to your business.
	Mar-29-04 08:50 AM	519 Views	3 Votes	Rating: 7.0	Rate this site

2364	Help Desk UK http://www.help-desk-uk.co.uk
	Help Desk Consultant - Support - Project Management - Best Practices – Customer Management – Setup a Help Desk
	Mar-29-04 07:39 AM	388 Views	4 Votes	Rating: 6.5	Rate this site

2358	Axios Systems http://www.axiossystems.com
	Axios Systems is the world's leading supplier of Best Practice based out-of-the-box Help Desk and IT Service Management software solutions. The assyst Service Management software solution offers a unique lifecycle approach to IT Service Management through the integration of all ITIL Service Management processes in a single IT Service Management Software application. This consolidation is a key strength of assyst, as it steers the user intuitively through the ITIL Service Management processes in turn, ensuring a Best Practice implementation every time.
	Jan-27-04 05:41 AM	818 Views	15 Votes	Rating: 9.4	Rate this site

2352	LANDesk Software http://www.landesk.com
	An industry-leading provider of integrated desktop, server and device management software. LANDesk Software enables thousands of organizations to easily deploy and use end-to-end deployment, patch, and management solutions.
	Jan-20-04 03:23 PM	454 Views	0 Votes	Rating: NA	Rate this site

2269	e11 Helpdesk http://www.e11online.com
	e11 is a Web based CRM solution, based on the notion of Customer Centered Service, which helps organizations add a range of Web-enabled customer touch points to their existing interaction channels. Used by organizations worldwide with the following benefits: Improved representative productivity Reduced service costs Improved service quality Improved customer satisfaction Reduced down-time of highly-paid employees Faster time-to-market, and reduced need for in-house IT Accurate and consistent answers Quick, accurate, personalized and intelligent responses Scalable service for large volumes of inquiries
	Aug-13-03 06:47 AM	481 Views	2 Votes	Rating: 1.0	Rate this site

1975	Layton Technology http://www.auditwizard.com
	Our mainstream product, AuditWizard, is the ultimate in PC Asset Management and Inventory Control. It comprises a comprehensive scanner and a powerful, flexible back end database, all delivered via a no nonsense easy to use interface. Version 4 builds on the strong foundations of earlier versions to ensure that AuditWizard stays top of the list when selecting an auditing package either by functionality, reliability, price or after-sales support.
	Jun-10-02 10:10 PM	506 Views	0 Votes	Rating: NA	Rate this site

1867	Thor Technologies http://www.thortech.com/
	With Xellerate, a leading access rights management and provisioning solution, your enterprise can: increase security and productivity by quickly granting access rights to internal and external users, protect proprietary corporate information by instantly revoking user access to IT resources, and ensure compliance with industry privacy regulations. With Xellerate securely managing access rights across your extended enterprise, your organization will realize rapid ROI by reducing administrative costs associated with labor-intensive provisioning processes.
	Dec-30-01 02:41 PM	419 Views	0 Votes	Rating: NA	Rate this site

1820	Pink Elephant & ITIL http://www.pinkelephant.com
	The Information Technology Infrastructure Library (ITIL) is a set of books developed by the United Kingdom's Office Of Government Commerce (OGC). The books describe an integrated, process based, best practice framework for managing IT services. To date, these books are the only comprehensive, non-proprietary, publicly available guidance for IT Service Management. ITIL was conceived in the late 1980s. It was initiated to improve IT Service Management at the UK central government and is relevant to all organizations; public or private sector, large or small, centralized or distributed. Many of our Consultants have been involved in the “ITIL project” since its inception in 1987. In fact, Pink Elephant is acknowledged worldwide as The ITIL Experts. Without a doubt we have more ITIL certified Consultants than any other organization in the world; and we have prepared more practitioners for ITIL certification - through our comprehensive training programs - than all other training organizations combined.
	Nov-04-01 11:16 PM	509 Views	0 Votes	Rating: NA	Rate this site

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